Privacy Policy

At Equipe Coaching & Counselling (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase on https://equipecoaching.com/ (the “Site”).

By using the Site, you consent to the practices described in this policy.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device (“Device Information”), such as your web browser type, IP address, time zone, and cookies installed on your device. We also collect information about the individual pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

We collect Device Information using the following technologies:

• Cookies: Small data files placed on your device, often containing anonymous unique identifiers. For more information about cookies and how to disable them, visit allaboutcookies.org.
• Log files: Records of activity on the Site, including IP address, browser type, referring pages, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to track your interactions with the Site.

Additionally, when you subscribe to a service, download a product, or make a purchase, we collect personal details you provide, including your name, billing and shipping addresses, payment information, email address, and phone number (“Order Information”).

Together, Device Information and Order Information are collectively referred to as “Personal Information.”

How We Use Your Personal Information

We use your Personal Information to:

• Fulfill any orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations.
• Communicate with you about your orders or services.
• Screen orders to prevent fraud and reduce risk.
• Provide you with marketing communications, offers, or advertisements related to our products and services, in line with your preferences.
• Improve and optimize our Site, including analysing how users browse and interact with it.
• Comply with legal obligations and protect our rights.

Where applicable, we rely on your consent, performance of a contract, legitimate interests (such as fraud prevention and marketing), and legal obligations as the legal bases for processing your personal data, in accordance with applicable laws including GDPR.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us operate the Site and fulfill orders. For example, we use platforms such as Thinkific.com and WooCommerce to power our online store. Please review their privacy policies here:

• ActiveCampaign: https://www.activecampaign.com/legal/privacy-policy
• WooCommerce: https://automattic.com/privacy/
• Google Analytics: https://www.google.com/intl/en/policies/privacy/

We also use Google Analytics to analyse Site usage. You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout.

We may disclose your Personal Information to comply with legal requirements, respond to lawful requests such as subpoenas or court orders, or protect our rights and property.

We encourage you to review the privacy policies of any third-party services to understand how they handle your data.

Comments

If you leave a comment on our Site, we collect the comment content, your email address, and name. An anonymized hash of your email may be shared with the Gravatar service to determine if you have a profile picture. After approval, your profile picture will be visible publicly alongside your comment. For more information, see Gravatar’s privacy policy: https://automattic.com/privacy/.

Comments may be screened through automated spam detection services.

Media Uploads

If you upload images to the Site, avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this location data from images.

Cookies Used by Contact Forms and Login

When you leave a comment, you may opt to save your name, email, and website in cookies for your convenience. These cookies last for one year.

We use temporary cookies to detect if your browser accepts cookies when visiting the login page. These contain no personal data and are discarded when the browser is closed.

When you log in, cookies save your login information and screen preferences. Login cookies last for two days, but if you select “Remember Me,” your login persists for two weeks. Screen options cookies last for one year. Logging out removes login cookies.

Editing or publishing an article saves a cookie with the post ID for one day; this contains no personal data.

Embedded Content From Other Websites

Articles on this Site may include embedded content such as videos or images. Embedded content behaves as if you visited the other website directly and may collect data about you, use cookies, or track your interaction.

Please review the privacy policies of these third-party websites.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications that we believe may interest you.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via:

• Email: admin@equipecoaching.com
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Digital Advertising Alliance: http://optout.aboutads.info/

Data Retention

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

If you register on the Site, we store your profile information, which you can view, edit, or delete (except username). Administrators can also access and edit this information.

Order Information is retained for as long as necessary to fulfill orders and comply with legal obligations, unless you request deletion.

Your Rights

If you have an account or have left comments, you may request:

• A copy of the personal data we hold about you.
• Correction or updating of your data.
• Erasure of your personal data, subject to legal or administrative obligations.

If you are a European resident, you have additional rights under GDPR to access, correct, update, or delete your personal information. To exercise your rights or for any privacy inquiries, contact us at admin@equipecoaching.com.

Do Not Track

Our Site does not alter data collection or processing in response to Do Not Track signals from browsers.

Minors

The Site is not intended for children under 13 years. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it promptly.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in practices or legal requirements. We will post the updated policy here with a revised date. Significant changes may be communicated by other means.

Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Equipe Coaching & Counselling
Email: admin@equipecoaching.com

Last updated: July 2025